Privacy Policy

Effective Date: [3/21/2025]

1. Introduction

At AquaTec Pool Care, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and share your personal information, especially in relation to our SMS and marketing communications. We are committed to protecting your data and complying with all applicable privacy and messaging regulations.

2. Information We Collect

We may collect the following types of personal information from you:

Full name

Email address

Phone number

Service-related preferences

Any other information you voluntarily provide when interacting with us

This information is collected when you subscribe, sign up, or request services from us through our website or communication forms.

3. How We Use Your Information

We use your information to:

Provide the services you request

Send important service notifications and updates

Deliver promotional and marketing communications, including SMS and email

Analyze usage data to improve our offerings

4. SMS and Email Communications

By submitting your phone number and/or email through our website or service forms, you provide express written consent to receive communications from AquaTec Pool Care. This includes automated text messages (SMS) and emails about service updates, promotions, and customer support.

Message frequency may vary. Message and data rates may apply.

We do not sell your personal information to third parties.

5. Opt-Out Policy

You may opt out at any time:

SMS: To stop receiving text messages, reply “STOP” to any message. You will receive a confirmation message and will no longer receive SMS from us.

Email: Click the “Unsubscribe” link at the bottom of any marketing email or contact us directly.

For help with SMS or other inquiries, reply “HELP” or contact our support team using the contact details below.

6. Data Security and Retention

We implement industry-standard security measures to protect your data, including encryption and secure storage. We retain personal data only as long as necessary to provide services or as required by law. You may request data deletion by contacting us.

7. Information Sharing

We do not sell your information. We may share it with trusted third-party service providers only as necessary to operate our business and deliver our services. These parties are required to comply with strict data protection standards.

8. International Data Transfers

Your data may be processed or stored outside your local jurisdiction (e.g., by cloud service providers). We ensure any such transfers comply with applicable data privacy laws.

9. Policy Updates

We may update this policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this page regularly.

10. Contact Us

For questions or concerns about this Privacy Policy or our practices, please contact us:

📧 Email: [email protected]

📞 Phone: (833) 573-7551

🌐 Website: aquatecpool-care.com/getservice

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